Mxyzptlk
January 12th, 2002, 07:51 PM
I have had the hughes e86 now for about 2 months.. I posted awhile back of a signal drop off problem which today is still not resolved.
Problem: For one second, the signal will drop to zero and cause the following: Pixalization/screen freeze/Sound drop (loud tweak)/HD channels as well. I have checked/rechecked connections/LNB/Realligned dish/ground/it should work.. and well it could be some weird cable (I have not replaced them all yet) but keep reading below...
This happens on an extremely random basis, sometimes twice a minute sometimes not for 3 or 4 days. Here is what I have gathered.
This is not singled out to me. Others are having this problem according to the posts I have read on other forms (about 9 original posts and 35 different replys=owners)
This does not seem to be a wide spread problem. It seems to be with the initial *older* units that orginally shipped. This coincides with the no program guide bug.
Unfortunatly these units (e86) are relatively new so you might be affected!
Hughes is not aware of the problem (signal/glitch problem). They blame it on the local setup which is certainly a reasonable arguement. However.. I think it is the receiver.
Interference with other sh*t - Sure I have a ton of crap with lots of different cables touching one another as I have a home theater system just like you do! They all go through the same holes but are shielded with their own conventional skins. This should be ok since I do not buy crap cables
With local digital channels I get similar conditions. I have a strong rooftop antenna (radioshack vr-190 - about 30 miles from transmitters) and at times EVERY channel signal strength is 100.. awsome. The times I get it is when I disconnect the cable from the receiver for 30 secs and reconnect. Unforunatly it does not last. I begin to get similar drop outs even on local channels (although not to zero)
I hooked up my 4th generation Hughes and did not experience any glitch problems (could not test HD)
Because of the bone heads at Directv/Hughes not testing the IRD upgrade (no program guide bug) I get another unit in about a week. I hope this solves these problems, but I am skeptic.
This is certainly a new age in receivers and help is tough to come by whether it be on forums or the companies themselves.
Do not get me wrong. I love the technology. It just seems they arent testing quite enough in order to get to market.. and we consumers are going to pay in the price of a headache.
On the other hand... HUGHES WAS very professional and satisfactory as far as taking care of the no program guide problem (replace unit). And the tech did work with me for about a half hour to diagnose the glitch problem. This is nice to see and makes the price I paid for the unit worth it. I have always enjoyed hughes and hope to continue to do so.
I will reply to this message when the new receiver is in posession.
Mxyzptlk
Problem: For one second, the signal will drop to zero and cause the following: Pixalization/screen freeze/Sound drop (loud tweak)/HD channels as well. I have checked/rechecked connections/LNB/Realligned dish/ground/it should work.. and well it could be some weird cable (I have not replaced them all yet) but keep reading below...
This happens on an extremely random basis, sometimes twice a minute sometimes not for 3 or 4 days. Here is what I have gathered.
This is not singled out to me. Others are having this problem according to the posts I have read on other forms (about 9 original posts and 35 different replys=owners)
This does not seem to be a wide spread problem. It seems to be with the initial *older* units that orginally shipped. This coincides with the no program guide bug.
Unfortunatly these units (e86) are relatively new so you might be affected!
Hughes is not aware of the problem (signal/glitch problem). They blame it on the local setup which is certainly a reasonable arguement. However.. I think it is the receiver.
Interference with other sh*t - Sure I have a ton of crap with lots of different cables touching one another as I have a home theater system just like you do! They all go through the same holes but are shielded with their own conventional skins. This should be ok since I do not buy crap cables
With local digital channels I get similar conditions. I have a strong rooftop antenna (radioshack vr-190 - about 30 miles from transmitters) and at times EVERY channel signal strength is 100.. awsome. The times I get it is when I disconnect the cable from the receiver for 30 secs and reconnect. Unforunatly it does not last. I begin to get similar drop outs even on local channels (although not to zero)
I hooked up my 4th generation Hughes and did not experience any glitch problems (could not test HD)
Because of the bone heads at Directv/Hughes not testing the IRD upgrade (no program guide bug) I get another unit in about a week. I hope this solves these problems, but I am skeptic.
This is certainly a new age in receivers and help is tough to come by whether it be on forums or the companies themselves.
Do not get me wrong. I love the technology. It just seems they arent testing quite enough in order to get to market.. and we consumers are going to pay in the price of a headache.
On the other hand... HUGHES WAS very professional and satisfactory as far as taking care of the no program guide problem (replace unit). And the tech did work with me for about a half hour to diagnose the glitch problem. This is nice to see and makes the price I paid for the unit worth it. I have always enjoyed hughes and hope to continue to do so.
I will reply to this message when the new receiver is in posession.
Mxyzptlk