dst3000 problems after update

[dgi]

I have a toshiba dst3000 hd receiver, everything used to work fine til yesterday morning. All the antenna locals and hd locals disappeared from the guide and do not come in. The locals from dtv are still shown and work, but antenna stuff is gone. I pulled card and rebooted, same thing, pull card, clean reapplied script, rebooted, same thing, reapplied another script, rebooted, same thing, pulled card, rebotted, all the locals show up, including the hd channels. Put in card, no dtv channels show up. I can not get both dtv and antennas to work together. I tested system, everything is good except, ird took a update yesterday morning at 2am 5099.0 update.
Does any else have similar problems or know how I can fix this?

Thanks

dgi

[dgi]

ok, so maybe this has not happened to anyone else, or no one else has a toshiba dst3000, so I'll post what I think happened, and see if some brows raise..

I believe.....

dtv sent an update to my receiver that sees upon reboot, if the locals are present on my card. If so, the ird blocks the antenna locals in my zip code from appearing. If not, there scan antenna works as normal and allows the antenna channels and hd channels to be viewed.

This is how I came to this impossible conclusion:

The dst3000 has 3 coax jacks. 1- for satellite in, 1 for antenna in and one for out to tv, as all irds have. Upon reboot, a message appears saying, if your directv signal is attached, the guide will be updated. With the card in, the reboot scans all the channels and only shows the dtv channels. The local channels never appear and cannot be added. Using the local channel setup, the local channels for my zip code, do not appear, even manually trying. They used to, before the 5099.0 update the ird took yesterday morning. But, rebooting with the card out gets me all the antenna channels + hd channels locally. As soon as I plug in the card, locals disappear and tdvs locals are back. The only two things it can logically be:
1) dtv updated my ird to block whichever locals it sees first.
2) my ird is f*ed
3) a small elf is messing with my sh*t when I turn around.

Maybe somebody can shed some light on my problem. And it is a problem, I have local access to seven hd local signals and the four dtv hd signals, but constant reboots for each one is a pain in my ass.

Hope someone can help me, maybe I need to remove the update and block future ones, I'll check around, if anybody else has experienced problems like this, please respond, or if you have a dst3000 and do not have these types of problems, let me know, so I can get a new machine,

Thanks

dgi

[duffus]

I don't think I can help with your problem, but maybe shed some light on your issues.

First, the update is not new. My DST 3000 recieved that update some time back - I think ~4-5 months ago. As I remember, it was to fix a problem very similar to what you are experiencing now. Some posters have gotten help from Tosh tech support, unfortunately I didn't save any of those messages. Try looking over at Home Theater Spot in the Toshiba section for help.

Secondly, I had the same problem as you yesterday but luckily a hard re-boot (15 minute unplug) fixed the problem. After reading your post, I assumed I had taken a new update but the box does not confirm that.

Good luck.

[dgi]

thanks for the reply, I will try home spot and will try tosh tech on monday, hopefully they don't tell me to contact dtv for anything.

dgi

[Bushman]

I Had some really weird things happen to my dst3000..I finally unplugged it for about 20 minutes..and all was fine and has been since...I dont know if this helps you out...but just thought i would throw that out...

Bushman

[Ha!Ha!]

As I said in another thread I started, I was having the same nightmare as you. Since my 3000 took the 5099.0 five days ago, I haven't had a problem. I still regret getting it since (as I have discovered) I will not simultaneously output to the component and the s-video at the same time. It's either or.

[larryk]

Originally posted by Ha!Ha!
I still regret getting it since (as I have discovered) I will not simultaneously output to the component and the s-video at the same time. It's either or.
The only IRD to output both at the same time is the Samsung 160, and that will not work with am HU card...

[duffus]

dgi,

Has your problem rexolved? Since I last posted, I'm now having the same problems as you. I don't think its an update problem. Mine took the update in April.

[dgi]

duffus, sorry it took so long, heres what I found out. Toshiba says there may be problem with it, and to send it in for repair. I was about to send it in when the new round of hashing occured. I found a working fix and loaded to discover it had the wrong locals configured. Well guess what? The channels I did not receive with the my old setup, now showed up, but only on the stations where the 3m I was using did not have them. Let me illustrate:

Before new update:

I had channel 2-dtv, 2-antenna, and 2-1 hd from chicago.

After update I could only get 2-dtv, or if I unplugged sat cable and pulled card and fired it up, I got 2-antenna, 2-1 hd from chicago

After the latest run around, I plugged it in and got 2-antenna, 2-1 hd and 4 miwaukee. So the receiver now looks at what locals are offered by dtv and blocks the same from the antenna. Its bad and I don;t think its legal, but without subbing it, I cannot find out if its supposed to be blocked, or just a fluke.

But now you also claiming to have the same problem, makes me think I'm right, dtv has updated our irds to block the locals we are open too by the 3m. Some one speak out if they can refute this, cause if its wrong, I want to send my system in toshiba to have them fix it, but I do not want to send it in if it may open a can of worms I can't close.

What I ended up doing, is using the 3m and configuring it with no locals. I still need some work with it, but more and more of my antenna locals keep appearing, so thats good. I wish I could both, but I'll take what I can get.

Let me know if you learn anything different or similar to me.

dgi

[duffus]

Tosh didn't know my problem either, but said send it in for repair. I talked to the company where I bought the reciever and they had seen the problem numerous times and say it is a "virus in the upgrade from Dave".

I don't understand the virus issue since mine updated April last year.

My setup is different from yours in that I am running a clone of a sub with activation added. The other clone has been flawless (RCA 5th gen recvr) as you would expect since these are not being hashed (someone correct me if I'm wrong). So I won't be able to confirm your theory. Tempting to apply a 3M to check.

Thanks for the info, I'll let you know what I find out from Tosh. I plan on calling the service center after they authorize the service and talk with a tech.

PS. Anyone have suggestions on reboot procedures before sending it in for service? Obviously the card doesn't go with it. I have the virgin HU that came with it that has never seen the stream, should I place it in the reciever as the "last card" seen by the reciever?

Thanks for any assistance.

[dgi]

duff, let me know what you do, I'd like to know more about this dtv virus thing. Is anybody else having these problems, I'm also having the sound fade in and out and sound going out altogether on my ota antenna. very frustrating, maybe I should send it in, but I hate to spend the postage, go without it for weeks, open the possibility somehow my cam id is stored in the ird etc.


dgi