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Old July 19th, 2010, 11:54 AM   #1
thebigbadwolve1
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Default Please don't get DirecTV.

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I had DirecTV for five years. I dealt with the screen going pixel everytime the wind blew, the constant blue screens and them taking some of my favorite channels away because they were having pissing contests with Comcast. I also dealt with my wife complaining that DirecTV would not air the WB network because they didn’t want to pay Warner Brothers or whatever their lame excuse was. Looking back, I should have stayed with Comcast because right after I switched, Comcast came out with the same accessories that made me switch to DirecTV in the first place. Staying with DirecTV all that time made it so that I went without Versus and my wife went without WB. Then they took ESPN Classic away with no explanation. Anyways, times got tough and we had to make sacrifices. The DirecTV got turned off. Between Netflix, ESPN3 and Hulu, I don’t even miss it. That’s not entirely true, I did miss SportsCenter for awhile, but as it turned out that too was just repetitive background noise most of the time. ESPN has a fantstic website has everything that I need to know without the commercials. Excuse me, back to the point. A month and half later, DirecTV cleaned out my bank account with no prior warning. They’re were two transactions pending when they did this, so I was also tagged with 56 dollars in overdraft fees from my bank. I’m not without fault in this situation because I did get behind and the service disconnected. I don’t think that gives them the right to zero out my account (Although legally they are right, check the fine print.) When I called customer service to let them know they had taken my family’s critical prescription and food money for the week, they were indifferent and uncaring. I’m just putting this out there so people will know to be wary of DirecTV. If you must have their service, don’t allow them access to your bank account. I didn’t have automatic withdrawal set up with them. It was a one time, one charge only deal, every month for five years. That is how I paid them for years. They still accessed my account and took every last cent out of it without warning. My bank is powerless to fix it because DirecTV has the contract I agreed to (be careful of where you put checkmarks in boxes on the internet.) five years ago. DirecTV is an uncaring conglomerate. When I told the customer service representative that I would have medical issues without the five dollar prescriptions that were waiting for me at the pharmacy, he told me to go to the emergency room because there was no way he was reversing the charges. This was the supervisor. If one person decides not to get DirecTV because of this, then it will have been time well spent. Thank you.

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